PAYMENT OPTIONS AND RETURN POLICY


PAYMENT OPTIONS
I accept payments via Credit Card or Debit Card through Pay Pal.

 Please go to www.paypal.com and click “Send Money”
 Enter your username and password.
 When prompted for the paypal account email, enter art@sladeroberts.com

Small single commission pet portraits require full pre-payment. All other commissioned art requires a 50% non-refundable deposit with 50% due upon completion. Commercial commission projects require a 1/3 non-refundable deposit with balance due upon completion.



RETURN POLICY

Returns will be accepted within 7 business days of receiving artwork. Please notify me via email at art@sladeroberts.com for any returns. In the event of a return, you the buyer will be responsible for original and return shipping expenses, (if applicable). Returns must be undamaged and original condition. Return payment will be refunded once all goods are received in the same condition they were sent out.

Commissioned Art requires a 50 % deposit to start work. Upon any cancellation of commissioned artwork, You, The Buyer, will be subject to forfeiture of deposit and/or any cost incurred by the artist for such requested work from the buyer.



Privacy Policy / Copyright Policy:

The placing of an order implies acceptance of these terms and conditions. Verbal or email instructions are accepted on the basis that Slade Roberts Studio will not be held responsible for any error that may arise.

Slade Roberts Studio will only create artwork based upon the photograph the customer has supplied. Additional charges will be incurred if, after work has started, changes are requested.

Slade Roberts Studio reserves the right change prices without notice. Work carried out, whether preliminary, experimentally or otherwise, at the customer's request, will be charged accordingly.

Slade Roberts Studio takes into account, wherever possible, requests for specific colors. However, choice of colors used will be decided at the discretion of Slade Roberts Studio. Any proofs sent to customers for approval indicate the palette of colors used in the final artwork. Variations in PC monitor calibrations will lead to slight differences in the colors of the final print compared to those appearing on screen.

Slade Roberts Studio will accept no liability for minor variations in the final product.

Delivery charge is payable by the customer. Any special offers will be confirmed at the time of purchase. Delivery will be sent via US Mail, UPS, or other pre-arranged carrier. International shipments customer is responsible for all duties and taxes. Slade Roberts Studio cannot guarantee delivery times or dates due to circumstances beyond our control. While every care and precaution against loss or damage to originals or articles entrusted to Slade Roberts Studio will be taken, liability for loss or damage shall be limited to the invoice value of the reproduction. Slade Roberts Studio will not be responsible for any photos lost or damaged
Without prejudice to other remedies, Slade Roberts Studio shall in respect of all unpaid debts due from the customer, retain title to the goods until such debts are paid. In the event of a customer being unable to pay debts, Slade Roberts Studio may recover the goods which are its property by virtue of this clause by means it deems necessary.

Slade Roberts Studio shall not be required to produce any matter, which in its opinion is or may be of an illegal, immoral or libelous nature. Slade Roberts Studio shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libelous matter printed for the customer or any infringement of trade marks, copyright, patent or design.
It is the responsibility of the customer to ensure that all material presented for photography, printing, copying, duplicating or any other form of reproduction is free from any third party claims for breach of copyright or license.

A request may be cancelled after work has been commenced provided all costs incurred up to the time of cancellation are paid and/or forfeit of deposit.

All payments will be made in advance by credit/debit card via paypal prior to any work being carried out by Slade Roberts Studio.

Slade Roberts Studio is not responsible for the care and handling of any prints once received by the customer. Slade Roberts Studio is not liable for damage caused by third parties. Life expectancy and performance of any art, paintings, or print is based on manufacturers and suppliers claims. Slade Roberts Studio is not liable for any deviation in quality or consistency.
Slade Roberts Studio reserves the rights to deny returns from customers with excessive return history.
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I am available for both commercial and private commissions.


Contact:  ART@SladeRoberts.com
mailto:ART@SladeRoberts.comshapeimage_4_link_0